Terms and Conditions

Acceptance of Terms

By accessing, registering, or using the Appoint8 platform ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). This constitutes a legally binding agreement between you ("User", "Customer", "You") and OMNARYON LLP ("Company", "We", "Us", "Our").

If you do not agree with these Terms, you must not access or use the Service.

Company Information

Appoint8 is owned and operated by:

• OMNARYON LLP
• Registered Address: Yashone, Mann Village Road, Hijewadi, Pune Maharashtra - 411057

Description of Service

Appoint8 is a cloud-based appointment management software that allows businesses to manage:

• Appointment scheduling
• Customer information
• Reminders and notifications
• Calendar integrations
• Reporting and analytics

The Company reserves the right to modify, suspend, or discontinue any part of the Service at any time.

User Eligibility

To use the Service:

• You must be at least 18 years old.
• You must have the legal authority to enter into agreements under the Indian Contract Act, 1872.
• If you are using the Service on behalf of an organization, you confirm you have authority to bind that organization.

Account Registration

To access certain features of the Service:

• You must create an account.
• You agree to provide accurate and complete information.
• You are responsible for maintaining the confidentiality of login credentials.
• You agree to immediately notify the Company of any unauthorized use of your account.
• The Company shall not be liable for losses resulting from unauthorized account access.

User Responsibilities

Users agree that they will:

• Use the Service only for lawful purposes.
• Maintain the accuracy of appointment data and customer information.
• Ensure compliance with applicable data protection laws when storing customer data.

Users must not:

• Attempt to reverse engineer the software
• Introduce malware or harmful code
• Use the platform for illegal or fraudulent activities
• Attempt to access unauthorized system components

Violation may result in immediate suspension or termination.

Subscription and Payments

Access to the Service is provided through paid subscription plans.

Billing

Subscription fees are charged monthly or annually depending on the selected plan. Payments must be made through authorized payment gateways.

Taxes

Currently, OMNARYON LLP may operate below the GST registration threshold, and prices may not include GST. If tax regulations change, applicable taxes may be added.

Non-Refundable

All subscription payments are non-refundable, except where required by law.

Pricing Changes

The Company reserves the right to modify pricing with reasonable notice.

Free Trials (If applicable)

• The Company may offer free trial access to the Service.
• Free trials may be limited in functionality.
• The Company may terminate a trial at any time.

Data Ownership

All data entered into the Service by Users remains the property of the User. However:

• Users grant OMNARYON LLP permission to store, process, and transmit data for providing the Service.
• The Company may use aggregated and anonymized data to improve the platform.
• Users are responsible for ensuring they have consent to store customer information in the system.

Data Backups

While reasonable efforts are made to maintain system backups:

• Users are encouraged to maintain their own backups.
• The Company does not guarantee that data will never be lost.

Service Availability

The Company aims to provide reliable access but does not guarantee:

• Uninterrupted service
• Error-free performance
• Continuous availability

Maintenance, updates, or external infrastructure issues may cause downtime.

Third-Party Services

The Service may integrate with third-party services including but not limited to:

• Payment gateways
• SMS providers
• Email services
• Calendar integrations

The Company is not responsible for the availability or reliability of third-party services.

Intellectual Property

All intellectual property related to Appoint8 including:

• Software
• Code
• Design
• Branding
• Trademarks

remain the exclusive property of OMNARYON LLP.

Users are granted a limited, non-exclusive, non-transferable license to use the platform.

Users may not:

• Copy the software
• Resell the platform
• Modify the source code
• Create derivative works

Confidentiality

Users agree not to disclose any proprietary or confidential information related to the platform.

Limitation of Liability

To the maximum extent permitted by law, OMNARYON LLP shall not be liable for:

• Loss of profits
• Loss of business
• Loss of data
• Service interruptions
• Indirect or consequential damages

The total liability of the Company under any claim shall not exceed the total subscription fees paid by the User during the preceding 3 months.

Medical Disclaimer and Limitation of Liability

Appoint8 is a software tool for managing appointments only.

• OMNARYON LLP does not provide medical advice, diagnosis, treatment, or healthcare services.
• The platform does not replace professional medical judgment or clinical decision-making.

Healthcare providers using the platform are solely responsible for:

• Managing their appointment schedules
• Communicating with patients
• Providing medical services
• Ensuring patient care standards

OMNARYON LLP shall not be liable for any medical outcomes, including but not limited to:

• Missed appointments
• Delayed consultations
• Incorrect patient information entered by users
• Failure to notify patients

Users acknowledge that Appoint8 is only an administrative scheduling tool. Any medical responsibility remains solely with the healthcare provider using the platform.

Service Availability and Interruptions

OMNARYON LLP makes reasonable efforts to maintain the availability and reliability of the Appoint8 platform. However, the Company does not guarantee that the Service will be available at all times or operate without interruptions or errors.

The User acknowledges and agrees that the Service may occasionally be unavailable due to reasons including but not limited to:

• Scheduled maintenance or system upgrades
• Emergency maintenance activities
• Infrastructure or hosting provider failures
• Internet connectivity issues
• Third-party service disruptions (SMS, email, payment gateways, cloud providers)
• Cyber incidents or security mitigation actions
• Events beyond the reasonable control of OMNARYON LLP

OMNARYON LLP shall not be liable for any losses, damages, loss of revenue, business interruption, or data loss arising from temporary outages, downtime, maintenance activities, infrastructure failures, or disruptions caused by third-party service providers.

Users acknowledge that Appoint8 is provided as a software service tool, and they are responsible for maintaining appropriate operational safeguards where continuous service availability is critical to their business operations.

Indemnification

Users agree to indemnify and hold harmless OMNARYON LLP, its partners, employees, and affiliates against:

• Legal claims
• Liabilities
• Damages
• Legal fees

arising from misuse of the platform.

Termination

The Company reserves the right to suspend or terminate accounts if:

• Users violate these Terms
• Users misuse the Service
• Required by law

Users may terminate their account at any time.

Upon termination:

• Access to the Service will cease
• Stored data may be deleted after a reasonable period

Force Majeure

The Company shall not be liable for failure to perform obligations due to events beyond its control including:

• Natural disasters
• Internet outages
• Government actions
• Cyber attacks
• Infrastructure failures

Modifications to Terms

• OMNARYON LLP may update these Terms from time to time.
• Continued use of the Service after updates constitutes acceptance of revised Terms.

Governing Law

These Terms are governed by the laws of India. Any disputes arising from the use of the Service shall be subject to the exclusive jurisdiction of courts located in Pune, Maharashtra.

Contact Information

For questions regarding these Terms:

• Email: support@appoint8.com
• Company: OMNARYON LLP
• Address: Yashone, Mann Village Road, Hijewadi, Pune Maharashtra - 411057